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Hotel · Hakone · Kanagawa

Hakone Gora Shinzan Hotel

A 45-room ryokan-style hotel in Hakone’s Gora district, known for traditional multi-course meals, mountain views, and a pair of onsen baths.

  • Traditional Japanese breakfast and dinner served in your room
  • Indoor and outdoor hot spring baths
  • 5-minute walk to Gora Station and the cable car
7.6 good 243 reviews Booking.com 7.6 · 243 reviews

About

Hakone Gora Shinzan Hotel

Hakone Gora Shinzan Hotel sits in the Gora area of Hakone, roughly 3.1 km from the Museum of The Little Prince. It’s a 4-star property with 45 rooms, blending Western twin rooms with Japanese-style rooms that have mountain views and traditional rice-mat flooring.

Guests consistently highlight the food: multi-course Japanese dinners and breakfasts served in the room. There are also two onsen baths, one indoor and one outdoor, plus a shuttle bus to help with getting around the hilly area.

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Carpeted floor

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • In-room traditional dining — Multiple guests describe Japanese breakfast and dinner served directly in their room, with one noting the meals were 'presented beautifully'.
  • Onsen baths — The hotel has both indoor and outdoor hot baths; reviews call them 'spacious', 'well-designed', and 'refreshing' after a day of hiking.
  • Convenient location — Within walking distance of Gora Station and the cable car, and a shuttle bus is available for guests.

Worth weighing

3 to weigh
  • Steep access — The hotel sits up on the mountain, and one guest describes a 'steep hike' to reach the front door. The shuttle bus helps, but plan accordingly.
  • Possible service hiccups — At least one review mentions slow food service and disorganized staff, while others praise the staff—so experiences may vary.
  • Some dated bathrooms — One guest felt the bathroom didn't match the photos online, describing it as 'outdated'.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Standard Room

  • 4 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Deluxe Room Mountain View

  • Mountain view
  • Shower
  • Heating
  • Bathtub

Japanese-Style Deluxe Room Mountain View Top Floor

  • Mountain view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-room

  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Carpeted floor

Bath

  • Shower
  • Bathtub

General

  • Free Wi-Fi in public areas
  • Safe deposit box

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.6
good 243 reviews

Guest-rated 7.6/10 from 243 reviews

Booking.com · 7.6 · 243 reviews
7.6Verified guest

“My stay was excellent. The staff were genuinely welcoming and always ready to help with any questions. Being within walking distance of the station and cable car made exploring easy. The room was comfortable, with air conditioning and a flat-screen TV, and free Wi-Fi was a bonus. Service and facilities were top quality.”

7.6Verified guest

“We spent Easter here with family and loved the ryokan-style experience. The traditional Japanese meals were delicious and beautifully presented in our room. The mountain views were calm and pristine. The location allowed pleasant short walks to attractions, and sleeping on rice mat floors felt authentically Japanese.”

7.6Verified guest

“This hotel is up on the mountain, so be prepared for a steep hike to the entrance. The room was spacious with stunning views, though the bathroom felt a bit dated compared to the photos. Breakfast was tasty but service was slow, and the staff seemed disorganized at times. The two large hot baths were a great payoff after the climb.”

7.6Verified guest

“Refreshing hot baths, excellent service, delicious traditional Japanese food, and a convenient location.”

7.6Verified guest

“The traditional dinner and breakfast were served in our room, which was a highlight. The onsens were spacious and well-designed, with both indoor and outdoor options. Staff hospitality was excellent, and the shuttle bus made getting around easy.”

7.6Verified guest

“Meals were delicious, and the staff paid close attention to our needs. We particularly enjoyed the onsen facilities, both indoor and outdoor. The setting is beautiful, with lovely views of the surrounding nature.”

04 — Location

Getting around Hakone

The property sits in Hakone.

Getting around: Gora Station and the cable car are within walking distance, making it easy to reach other parts of Hakone. The hotel also runs a shuttle bus for guests.

Nearby attraction: The Museum of The Little Prince is about 3.1 km from the hotel.

1300-238 Gora, Hakonemachi, Hakone, Jp, Hakone, Kanagawa, Kanagawa, 250-0408, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-18:00
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
45 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 18:00, and check-out is by 10:00.

Is there a shuttle bus from the hotel?

Yes, the hotel provides a shuttle bus service, according to guest reviews.

Are pets allowed at the hotel?

No, pets are not allowed.

What types of rooms are available?

The hotel has Western twin rooms and Japanese-style rooms, some with mountain views and top-floor options.

Do the rooms have air conditioning?

Yes, all listed room types include air conditioning, heating, a shower, and a bathtub.

The bottom line

Hakone Gora Shinzan Hotel delivers the classic ryokan experience—in-room kaiseki meals, mountain views, and hot baths—in a location that’s convenient for exploring Gora. While the uphill approach and occasional service lapses give some travellers pause, most guests leave satisfied.

7.6Based on 243 guest reviews

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